Green Pear Hotel and Coffee new Job Vacancy

  • Company: Green Pear Hotel and Coffee
  • Location: Ethiopia
  • State: Addis Ababa
  • Job type: Full-Time
  • Job description: Hotel Manager

Job Description

Duties and Responsibilities

  • Plan, implement and manage overall hotel daily operations;
  • Greet all clients with strong customer service and communications skills;
  • Handling customer inquiries, complaints and queries in a professional manner;
  • Ensure clients are well informed about our service and respective fees;
  • Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments;
  • Promote a culture that reflects the organization’s values, encourages good performance, and rewards productivity;
  • Responsible for maintaining a clean and safe reception area; keeping it tidy at all times;
  • Evaluate hotel performance and ensure compliance with health and safety rules;
  • Plan and implement marketing campaigns with marketing teams;
  • Monitor employee performance and conduct regular evaluations to help improve customer service;
  • Resolve issues regarding hotel services, amenities, and policies;
  • Ensure the daily sales amount is reconciled against the sales summary;
  • Trained new hires during orientation on hospitality, guest relations, policy, acceptable service and procedures;
  • Ensured that maintenance and general upkeep remained consistent at all times;
  • Other tasks assigned by supervisor.

Job Requirement

Academic qualification: Degree/Diploma in Front Office Management, Customer management or other related fields;

Additional qualifications

  • Has excellent organizational and commendation skills
  • Ability to understand the needs of a client/visitor
  • knowledge of MS Office, including sales software;
  • Self-motivated and sales oriented;
  • Experience with several hotel operation systems;
  • Ability to manage stressful situations.
  • Creative problem solver
  • Knowledge of foreign languages can be an advantage.
  • Years of experience: At least 5 years’ experience within the hotel industry in Hotel Management.

Method of Application

Submit your CV, copies of relevant documents and Application to
Use the title of the position as the subject of the email

Closing Date : 20 August. 2022

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