Bunna Bank is seeking a qualified Customer Service Officer

Position : Relief Customer Service Officer-I

Category: Accounting and Finance, Banking and Insurance, Management
Location: West Addis Ababa District
Career Level: Junior Level (1+ – 2 years experience)
Employment Type: Full-time
Salary: As Per the Bank Salary Scale

Company Background

Bunna Bank is seeking a qualified Relief Customer Service Officer-I for its operations in West Addis Ababa District. This position has been re-advertised to allow more applicants to apply.

Job Description

The Relief Customer Service Officer-I will be responsible for the following:

  • Ensuring careful handling of balance disclosures and document issuance.
  • Verifying and counter-signing tickets and negotiable instruments.
  • Managing international money transfers, such as Western Union transactions.
  • Ensuring proper opening of accounts and accurate input of necessary details into the system.

Job Requirements


  • BA Degree in Accounting/Finance/Banking and Finance/Management/Economics or other related fields.


  • 1 year of experience in banking operations as a Customer Service Officer.

Application Process

  • Only highly qualified and short-listed candidates will be contacted.
  • The Bank does not accept physical application requests.
  • The Bank reserves the right to cancel the advertised post.
  • Interested and q
  • ualified applicants are invited to register using the following


Applications should be submitted by Jul 16, 2023.

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