Amhara Bank S.C. is a private commercial bank that aims to revolutionize the delivery of banking services through knowledge-based leadership and state-of-the-art technology, while maintaining a unique presence and value proposition. With a focus on service inclusiveness, innovation, and customer-centricity, Amhara Bank is committed to making a significant impact in the banking sector.
Amhara Bank S.C. is a relatively young player in the industry, but it has quickly gained momentum since its entry into the financial sector. With over 4,700 energetic employees and visionary leaders, the bank operates through more than 277 branches, striving to become a leading and game-changing bank in Africa.
The bank is currently inviting qualified and competent individuals to apply for the following vacant positions:
- Position: Customer Experience Officer Qualification: BA in Banking & Finance, Accounting, Business Administration, Economics, Management, or any other related field. Experience: A minimum of three (3) years of relevant banking experience, with at least one (1) year at the officer level. Purpose of the Job: The Customer Experience Officer is responsible for promptly addressing customer needs and complaints, providing appropriate solutions, and ensuring customer satisfaction. Generic Functions:
- Mentoring and enabling junior staff members to enhance their performance.
- Participating in policy and procedure development, budget planning, and performance reporting.
- Delivering services in line with the service level agreement.
- Contributing to the bank’s profitability objectives.
- Engaging in teamwork, collaboration, and transparent work practices.
- Adhering to the bank’s internal control system and risk management program. Place of Work: Head Office
- Position: Internal Controller (Under Digital Banking Operation Department) Qualification: BA in Banking & Finance, Accounting, Business Administration, Economics, Management, or any other related field. Experience: A minimum of three (3) years of relevant banking experience, with at least one (1) year at the officer level. Purpose of the Job: The Internal Controller is responsible for guiding and overseeing the operations of the Digital Payment Reconciliation & Settlement unit in compliance with Digital Banking Procedures. The role involves ensuring timely settlement and reconciliation of Mobile Banking (MB), Mobile Money, and Card-related Digital Transactions. Generic Functions:
- Verifying that the funds loaded onto prepaid cards match the face values of the cards and the system records.
- Following up on timely rectification of discrepancies related to fund loading, unloading, posting, and balancing of the pool account.
- Ensuring timely rectification of discrepancies related to fund loading and posting to the pool account. Place of Work: Addis Ababa
Deadline for Application: November 10, 2023
How to Apply:
Interested applicants who meet the above requirements are invited to apply online through the Amhara Bank Vacancy Web Portal Link provided below. The application period is from November 06, 2023, to November 10, 2023.
[Apply Here](Vacancy Web Portal Link)
For any inquiries, please contact us at 690.
Please note that only short-listed candidates will be contacted. The bank does not accept hard copy or physical applications. The bank also reserves the right to cancel the advertised positions.
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