Amhara Bank S.C is one of the private commercial Banks with an aim to create a significant impact in the manner in which banking services are delivered through knowledge-based leadership & state of the art technology in a very unique presence and value proposition.
Amhara Bank SC invites qualified and experienced applicants for the various positions.
Position 1 – Senior Customer Experience Officer
Qualifications: BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing Management, and related fields.
Experience: 5/Five years of relevant banking experience, of which 2/two years as Customer Experience Officer.
Place Of Work: Head Office
Actively part in development and implementation of a service quality improvement strategy for branches;
Develop a continuous stream of data to analyse , measure , and evaluate customer behaviour’s and sentiments;
Undertake a holistic, dynamic assessment of who the bank’s customers are and what motivates their behaviour, and follow -up their treatments as more than just buyers;
Identify customer needs and take proactive steps to maintain positive experiences;
Analyse customer feedback on product ranges and new releases, as well as preparing reports;
Deadline: March 12/2023
Position 2 – Senior IT Security Officer
Qualification: BSc. in Computer Science, Computer Engineering, Information System, Information Science, Software Engineering, Electrical Engineering, and related fields and related fields;
Experience: 5/Five years of relevant banking experience, of which 2/two years as IT security Officer.
Work Place: Head Office
Participate in the development and implementation of information security program, policy, standards, and procedures to ensure on-going maintenance of information security;
Implement and maintain security controls;
Identify and solve potential and actual security problems;
Assess the current situation, evaluating trends and anticipating security requirements;
Analyse existing security systems and make recommendations for changes or improvements;
Prepare reports and action plans in the event that a security breech does occur;
Deadline: March 12/2023
How to Apply
Interested applicants fulfilling the above requirements are invited to apply within five (5) consecutive days.
Read the vacancy announcement carefully.
Check the vacancy details with eligibility.
Prepare your CV or Application Details.
Finally, apply as instructed by the authority.
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